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Backshop
Life-of-the-loan CRE origination, asset management, and servicing software from CMBS.com.
About Backshop
Backshop is a web-based commercial real estate loan platform from CMBS.com that covers a loan from pipeline and underwriting through asset management, servicing, and exit. Lenders manage deal workflow, tasks, approvals, documents, and contacts in one system, value commercial, multifamily, and hotel properties by direct capitalization and discounted cash flow, and model debt structures that include additional fundings, floating rates, modifications, and extensions. The platform calculates loan to value, debt service coverage, and debt yield, produces deal reports in PDF and industry standard XML, and connects to a library of CMBS loans and bonds. CMBS.com also markets special servicing tools for default management and loss scenario analysis, a borrower portal, and CMBS PRO, a lower cost version of the same tools for smaller owners and borrowers. In 2024 SitusAMC took a minority stake in CMBS.com and moved its CLOSER origination system to the company.
✓ Pros
✓Covers origination, asset management, and servicing in one long-running system
✓Debt modeling handles modifications and extensions, which matters for maturity workouts
✓Low cost CMBS PRO tier gives smaller borrowers access to the same toolset
✗ Cons
✗Enterprise pricing is not published
✗Website gives limited product detail compared with newer competitors
✗Configuration-heavy enterprise system, so implementation effort should be expected
Who This Is For
Roles
Company Size
Property Types
Backshop Features
✦ Deal Workflow
Pipeline, tasks, approvals, documents, and contacts for each deal.
✦ Property Valuation
Direct capitalization and DCF valuation for commercial, multifamily, and hotel properties.
✦ Debt Structure Modeling
Models additional fundings, floating rates, leverage, modifications, and extensions, with LTV, DSCR, and debt yield.
✦ Loan Asset Management
Tracks loans and equity positions after closing within the same record.
✦ Special Servicing Tools
Default management and loss scenario analysis tied to the CMBS library.
✦ Borrower Portal
Lets borrowers self-serve information on their loans.
✦ Integrated CMBS Library
Database of CMBS loans and bonds for comps and lead generation.
✦ Deal Reports
Counterparty deal reports in PDF and industry standard XML.
Backshop Pricing
Last verified 2026-10
CMBS PRO
$20/month or $200/year
Backshop tools packaged as SaaS for smaller owners and borrowers.
BACKSHOP
Contact for pricing
Enterprise platform licensed on a direct or SaaS basis.
Company Info
Company
CMBS.com
Founded
2000
Headquarters
Sausalito, CA and New York, NY
Backshop FAQ
How much does Backshop cost?
Backshop does not publish pricing; it is quote-based (enterprise); published price for cmbs pro. Contact the vendor for a quote.
Who is Backshop for?
Backshop is built for CRE Lenders, Loan Originators, Asset Managers, Master & Special Servicers, Borrowers & Owners, working with commercial, multifamily, hospitality properties.
What are alternatives to Backshop?
Popular lending & debt alternatives include Lev, RealAtom, StackSource.
Deciding on Backshop?
- Featured in the CRE Debt Management buyer's guide
- Featured in the CRE Loan Servicing & Monitoring buyer's guide
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