Workspace planning, space utilization, and facility management.
Workplace and space management software helps organizations plan, measure, and optimize how they use their physical spaces. In a post-pandemic world where hybrid work has fundamentally changed office utilization patterns, these tools have become essential for making informed decisions about your real estate footprint.
These platforms combine space planning capabilities (floor plan design, move management, furniture inventory) with occupancy analytics (sensor data, badge swipes, booking patterns) to give facilities teams and corporate real estate leaders a complete picture of how space is actually used versus how it was designed to be used.
For CRE professionals on both sides of the table, understanding space utilization is critical. Landlords need to design buildings that attract tenants in a hybrid world. Corporate occupiers need to right-size their portfolios and create workplaces that people actually want to come to.
How does the platform measure utilization? Options include IoT sensors, badge data, Wi-Fi analytics, and booking system data. Each has tradeoffs between accuracy, cost, and privacy. The analytics layer should translate raw data into actionable insights.
Floor plan management, space allocation, move/add/change workflows, and scenario planning. Can you model different layouts and see the impact on capacity, cost, and employee experience?
For hybrid offices, hot-desking and room booking are essential. Look for easy-to-use mobile booking, integration with calendar systems (Outlook, Google), and the ability to set team neighborhoods or zones.
Connections to HVAC, lighting, access control, and cleaning systems enable responsive buildings that adjust to actual occupancy rather than fixed schedules — reducing costs and improving comfort.
If you manage space across multiple buildings or cities, you need portfolio-level dashboards that show utilization trends, cost per seat, and opportunities to consolidate or expand.
The most common methods are occupancy sensors (under-desk or ceiling-mounted), badge/access data, Wi-Fi connection data, and booking system analytics. Each has pros and cons: sensors are most accurate but most expensive; badge data is free but only captures entries, not duration; booking data only shows planned use, not actual use. Many organizations combine multiple methods.
Pre-pandemic, average utilization was already only 40-60% in many offices. Post-pandemic, many hybrid offices see 30-50% average utilization with significant day-of-week variation (Tuesday-Thursday typically highest). The 'right' rate depends on your workplace strategy — but if you're below 40%, you likely have an opportunity to reduce or reconfigure space.
Simple desk booking tools start at $2-5/desk/month. Comprehensive platforms with sensors and analytics run $5-15/desk/month plus hardware costs ($50-200 per sensor). Enterprise space planning and IWMS platforms can cost $50,000-200,000+ annually depending on portfolio size.