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ServiceChannel

Facilities management for multi-site brands: work orders, contractors, assets.
Starting Price
Contact for pricing
Best For
Facilities Managers, Operations Teams, Real Estate Managers
Company Size
Mid-Market, Enterprise
Deployment
Cloud
Property Types
Retail, Commercial, Restaurant, Healthcare

About ServiceChannel

ServiceChannel is a facilities management platform for multi-location businesses that coordinates maintenance, compliance, and service provider networks across distributed sites. It automates work order management, tracks assets and equipment, and monitors refrigerant compliance, with analytics and reporting for strategic decisions. A service provider marketplace lets facilities teams source contractors based on performance data, and a facilities-management-as-a-service option is available for teams that want managed operations. Founded in 1999 and owned by Fortive, the company reports serving more than 600 brands globally across retail, restaurants, grocery, hospitality, healthcare, education, and financial services.

✓ Pros

Contractor marketplace with performance-based sourcing
Deep multi-site work order and asset automation
Long operating history (founded 1999) serving major global brands
Compliance tooling including refrigerant tracking

✗ Cons

No public pricing; demo required
Built for multi-site occupiers and brands rather than landlords of single assets
Enterprise scope may exceed small facilities teams' needs

Who This Is For

Roles
Facilities ManagersOperations TeamsReal Estate Managers
Company Size
Mid-MarketEnterprise
Property Types
RetailCommercialRestaurantHealthcare

ServiceChannel Features

✦ Work Order Automation AI-assisted work order creation, dispatch, and management across locations.
✦ Asset & Equipment Tracking Track assets and equipment with preventive maintenance across the estate.
✦ Refrigerant Compliance Refrigerant tracking and compliance monitoring for regulated equipment.
✦ Service Provider Marketplace Source and manage contractors using performance-based data.
✦ Analytics & Reporting Spend, performance, and asset analytics for strategic facilities decisions.
✦ Managed Service Option Facilities-management-as-a-service for teams wanting managed operations.

ServiceChannel FAQ

How much does ServiceChannel cost?

ServiceChannel does not publish pricing; it is quote-based. Contact the vendor for a quote.

Who is ServiceChannel for?

ServiceChannel is built for Facilities Managers, Operations Teams, Real Estate Managers, working with retail, commercial, restaurant, healthcare properties.

What are alternatives to ServiceChannel?

Popular property management alternatives include Buildium, HappyCo, Hightower.

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Listed on CRE Software Directory

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